Effective Date: August 01, 2025
Welcome to ayaaninfratech.com (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or use our IT services.
By using our website, you agree to this policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order or contact us, we may collect:
- Your name
- Email address
- Phone number
- Billing address
- Payment details (via secure third-party processors)
b. Technical Information
We may automatically collect:
- IP address
- Browser type and version
- Operating system
- Device type
- Referral URLs
- Activity logs and session data
c. Service Credentials (If Provided by You)
For project execution, you may provide:
- Server login credentials
- Domain/hosting panel access
- Cloud access keys
All credentials are treated as confidential and are deleted upon service completion.
2. How We Use Your Information
We use your data to:
- Provide and deliver IT services
- Communicate updates and project progress
- Improve our website and offerings
- Ensure legal and operational compliance
- Send invoices or service notifications
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We rely on the following legal bases:
- Your explicit consent
- Contractual necessity (for service delivery)
- Legal obligations (for recordkeeping, billing)
- Legitimate interest (website performance, support)
4. How We Share Information
We may share information only:
- With trusted service providers (e.g., payment processors, cloud tools)
- To comply with legal obligations or law enforcement requests
- To protect the rights, property, or safety of our users and company
We never share your access credentials or personal information for marketing purposes.
5. Data Retention
We retain your personal information:
- For as long as necessary to complete your service
- To comply with legal and regulatory obligations
- For internal reporting (billing, auditing)
Access credentials shared for projects are securely discarded after delivery unless otherwise instructed.
6. Cookies & Tracking
Our website uses cookies for:
- Session management
- Visitor analytics
- Security monitoring
You can control cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with a data protection authority (if applicable)
To exercise these rights, contact us using the details below.
8. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption
- Secure server environments
- Access control & monitoring
Despite our best efforts, no system is 100% secure. Please notify us immediately of any suspected breach.
9. International Transfers
If you are accessing our services from outside Bangladesh, be aware that your information may be transferred to and stored on servers located in Bangladesh or other countries where our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of the site implies acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Ayaan Infra Tech
📧 Email: [email protected]
📞 Phone: +88 01911494843, +88 01719020226
📍 Address: Mirpur 6, Dhaka, Bangladesh.