Server Assistant (Sample job)

Server Assistant

• New York, New York
• F&B Service
• 2260
• Aman New York

Job Description

POSITION OVERVIEW

The Server Assistant with F&B 575 at Aman New York will maintain all dining room environments and equipment, assist servers, anticipate guests’ needs, and address them accordingly.

This position has an hourly compensation rate of $15.00 plus tips.

RESPONSIBILITIES

• Check assigned stations before, during, and after shifts for proper setup and cleanliness
• Responsible for the completion of designated side work checklists (both opening and closing)
• Responsible for keeping the dining room floors free of debris and spilled liquids
• Bus tables and re-set tables for the next guest. Pick up clean linen for service and drop off soiled linen for washing to the determined area
• Always provide excellent service to all our guests
• Assist guests courteously and efficiently
• Maintain the cleanliness of the dining room and station at all times
• Keep chairs and banquettes clean and clear of debris
• Handle customer requests promptly
• Set up a side station with sugar bowls, water pitchers, bread, butter etc. as established in the side worksheet
• Ensure all silverware is polished and spotless
• Follow the cleaning program for the restaurant established in the side work sheet
• Upkeep and clear tables between courses throughout the meal
• Delivery of food from kitchen to guest’s tables, including tray service
• Assist in setting up tables according to floor plan
• Anticipate guest needs, as to where guests will never have to ask for anything
• Attend all food and beverage training classes when requested
• Wish every guest a warm farewell and thank them for coming
• Must be aware at all times what type of water each guest in their station is drinking
• Make coffee, tea, and hot beverages for guests
• Place all to go food in appropriate containers
• Attend daily pre meal/communication meeting
• Attend monthly department meeting
• Communicate with all servers and server assistants in a professional manner
• All other responsibilities assigned by Management

QUALIFICATIONS

• Reading, writing and oral proficiency in the English language
• Willing to work a flexible schedule and holidays
• Be a self-motivator and motivator of others
• Work in a safe, prudent, and organized manner
• Have good knowledge of food and beverage preparations
• Be able to relate to all levels of guests and management
• Have the ability to handle multiple tasks at one time
• Have excellent communication and organization skills
• Maintain a clean and healthy personal hygiene and grooming
• Be able to consistently delight and satisfy our guest
• Have the ability to handle guest requests in a detailed manner
• TIPS and ServSafe Certified